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Welcome to Sentieon® Support

We’re here to help. If you have any questions about using the Sentieon® products or need any help, you can contact support@sentieon.com or fill in the form. For detailed usages and example scripts, check out the documentation below.

Documentation

    Quick Start Guide
    How to set up the environment and run your first Sentieon® DNAseq® job from BWA to Variant Calling.
    • Prerequisites
    • Set Up License
    • Run The Test Case
    Software Manual
    Detailed information on all components of the Sentieon® software.
    • Release Notes and Usage Changes
    • Detailed Usages of DRIVER, UTIL, BWA, etc
    • Example Scripts of Tool Capabilities
    • Troubleshooting
    Application Notes

    Additional information for commonly encountered use-cases and questions.

    • Arguments Correspondence
    • Description of Output Files and Fields
    • Recommendations on Read Groups
    • ......
    Github Resources

    You may also find our Github helpful for:

    • Recommended Pipelines
    • DNAscope Machine Learning Model Files
    • WDL Pipelines for the Sentieon Tools
    • Concordance and Runtime for DNAseq and TNseq

    Note: If you are using a version of the Sentieon software older than 201911, you can download the manuals here. Please bear in mind that older releases may contain issues already resolved in newer releases, so we recommend that you use the most up to date version of Sentieon.

    Support Form

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